We have our warehouse in Sydney & Perth, so we can ship our products to you ASAP no matter where you live in Australia. The vast majority of customers receive their items within (8-10) business days.
** Please be aware there are COVID Delays still in place **
How long does delivery take?
- Australia 8-10 business days
- USA & Canada: 12-20 business days.
- Singapore: 5-10 business days
- Rest of world: 7-20 business days.
Processing time: most items will ship within 2-3 business days, but could take up to 5 days due to the high volume of orders we receive! Orders placed after Friday 6pm EST will be processed the following Monday.
If you place an order using PayPal echeck, your order will be shipped out after the payment clears.
Please double check all personal and postage details (phone number, correct email, door number, etc ...) when completing your order. We do not take responsibility for stolen or missing packages.
Can I track my order?
Absolutely! We include tracking information for every order. You will receive a tracking number with your shipping notification.
Please note that tracking information may not be available for a few days, so don't worry if you don't see anything right away! We recommend waiting 8-10 business days before checking. If you do not see anything after 10 business days please contact us.
I ordered multiple items and only received one!
Since we ship products from 2 different warehouses in Australia, so you may sometimes receive separate packages, so please don't worry we will send you all the tracking details. Hang in there and it should arrive soon!
What payment methods do you accept?
At this time we accept all major credit cards through Shopify Pay, as well as PayPal for your convenience.